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Title tracking number
Posted by YJ (ip:)
  • Date 2014-05-07
  • Recommend Recommend
  • Views 1680
  • Rate 0points

If the package could be delivered by 5/23, I am willing to wait. Otherwise, please refund it 'cause we don't need them anymore.


Thanks,

YJ


[ Original Message ]
Hello YJ,

Thanks for the quick response.

We are pleased to let you know that all 3 items are not sold out :)
But 20140422-0000431-03 will be delayed to be restocked on May16 :(

Please let us know if you are willing to wait.

Regards,
Rei


[ Original Message ]

Please refund to my paypal.


Thanks,

YJ


[ Original Message ]
Hello,
 
I am sorry to tell you that the item(s) you ordered

20140422-0000431-01
20140422-0000431-02
 
For order 20140422-0000431 are sold out.
 
This is very unfortunate but it may happen sometimes because we run pre-order system.
Please kindly understand it.
 
I would like to give you a refund for the item(s).
Is it okay if I refund it to your store credit?
If not, please request for refund the amount to be refunded to your credit card/debit card/paypal/eximbay.
 
To exchange, you can give me the item code and the option of the item to replace the sold out item.
I will either ask you to pay for / refund the difference.
 
If I do not receive a reply within a week, I will cancel the item from your order and give you a refund.
I apologize for not informing you through the phone due to the time difference,
Thank you
 
Have a great day.
Rei

[ Original Message ]

Hi, I ordered several items on 4/21 and paypal charged $97.40 on that day.

I sent email to get tracking number, but I didn't get any reply, and also no package yet.

Could you please send me tracking number? And tell me how long it will take?

If I haven't heard from you in one week, I will dispute the charge.

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