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Title tracking number
Posted by en1cafe24cs (ip:)
  • Date 2014-05-07
  • Recommend Recommend
  • Views 5581
  • Rate 0points
I am sorry to tell you that the item(s) you ordered

For order 20140422-0000431 are sold out.
This is very unfortunate but it may happen sometimes because we run pre-order system.
Please kindly understand it.
I would like to give you a refund for the item(s).
Is it okay if I refund it to your store credit?
If not, please request for refund the amount to be refunded to your credit card/debit card/paypal/eximbay.
To exchange, you can give me the item code and the option of the item to replace the sold out item.
I will either ask you to pay for / refund the difference.
If I do not receive a reply within a week, I will cancel the item from your order and give you a refund.
I apologize for not informing you through the phone due to the time difference,
Thank you
Have a great day.

[ Original Message ]

Hi, I ordered several items on 4/21 and paypal charged $97.40 on that day.

I sent email to get tracking number, but I didn't get any reply, and also no package yet.

Could you please send me tracking number? And tell me how long it will take?

If I haven't heard from you in one week, I will dispute the charge.

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